If you're not 100% happy with our products, we guarantee that we'll immediately put it right for you - we never want you to lose faith in us and we will always go the extra mile so you know how important you are to us.

All members of our Customer Service team are trained and empowered to help, whatever the circumstance – so you can always be sure of a prompt, helpful and friendly reply that we hope will both strengthen our relationship and help you to retain confidence in us.

If something isn’t as you expected when your delivery arrives, please contact our Customer Service and talk to our team before returning anything to us. We promise to look at how we put this right for you.

Please also check our Terms & Conditions for more information.